Frequently Asked Questions
Where's the bike shop?
We're often confused for Zombie Bikes, they're one door down and have their hours posted weekly online and on their door.
While we guarantee our craftsmanship, we can not guarantee the recycled billboard when used in the construction of our bags. The Cordura fabric we use comes with a warranty but the billboard does not. Over time, the billboard material may crack and in some cases (although rarely) break down. In our experience, it is a durable material that can last for years under normal use and have only seen a handful of cases in which the billboard needed to be replaced. Even if the billboard cracks or tears, the Cordura remains waterproof and will not affect the integrity of the bag. Any and all repairs will be on a case by case basis. If a more durable bag is what you require, we suggest using regular vinyl instead of billboard.
How long does a custom order take?
2-3 weeks depending on added options.
Are the bags water-resistant?
YES and tested!
We reuse retired advertisements: billboards and banners.
Does that mustache hurt?
Our bags are vegan and free of any animal cruelty.
Is it possible to put a design on a Burro Bag?
On large orders it may be possible, we also operate a screen printing shop in our space. But, we do not embroider.
Can I get my bag right shoulder slung?
Can you switch the bag from right shoulder slung to left shoulder?
Be sure you know which shoulder you like to wear it on, it's not interchangeable.
Our most popular size, medium, has been known to hold 18 - 24 beers or 8 quarts.
Our bags have a lifetime warranty against anything we may have missed or messed up in the process of making your bag. If you use our bag to break you fall, we'll fix it at a reasonable price.
Can I visit the shop?
Yes and you can place orders in person.
Monday - Saturday. 12 - 6
Do you accept credit or debit or checks?
We accept all of the above via Paypal and mail.
Who makes Burro bags?
Chris Williams and Matt Bort. Sometimes we get a little help from our printing friends cutting templates.
Are your materials limited?
Occasionally we like to bring in materials in short amounts and runs. Our billboard is a very limited material, we usually cannot get the same advertisement twice.